This content is a launch trust baseline and requires a final legal review before a public production launch.
This privacy notice describes data processing in the current MVP phase of Prorum.ch as a privacy baseline.
Responsible entity
Operator: Ruta Group, Werkstrasse 11, 6102 Malters, Switzerland.
Contact for privacy requests: info@prorum.ch.
Data processed for requests
For a request, we process name, email, optionally phone, message, chosen category, optional service, region/city, additional fields in the payload, and consents.
Requests are not published publicly.
Profiles and provider data
Provider profiles contain structured directory data such as name, region, categories, status and service area.
Displayed information is based on available profile data and may be reviewed in the listing process.
Provider applications, company accounts and controlled profile change requests may be processed for onboarding, review and security.
Admin, assignment and delivery
Requests can be reviewed, triaged and manually assigned to selected providers by Prorum.
Providers receive controlled action links with a token; delivery in the MVP can be a dry run or a local email test.
Technical and security-related audit logs may be stored for traceability.
Cookies and analytics
Currently no production analytics or cookie tracking solution is active.
No cookie banner is shown as long as no tracking is implemented.
Storage and rights
Retention periods follow a preliminary MVP baseline and will be finalised before production launch.
Data subjects can request information or correction via info@prorum.ch.
Full FADP/GDPR compliance is not claimed; a final legal review is required.
